Here we provide documents that help you prepare a request.
Image brochure
The image brochure presents Traydon GmbH on six pages: how we work, the eight product groups, the way into a request, the steel and cable industries, our shops and the checklist for a spare parts request.
- Image brochure English – PDF, 1.9 MB
- Imagebroschüre Deutsch – PDF, 1.9 MB
Checklist: which details belong in a spare parts request?
- Manufacturer – or “unknown”
- complete original part number or type code, copied unchanged
- description of the part and its function
- quantity and unit
- country of delivery
- requested date, if any
- whether an alternative is acceptable and which properties must be kept
- photos, data sheet or drawing
Photographing a nameplate properly
- Photograph straight from the front, without flash reflections.
- Show the whole plate, plus a close-up of lines that are hard to read.
- Carefully clean dirty plates, provided this can be done safely.
- A second photo shows the part in its installed position.
Manufacturer number, dealer number, internal part number
The manufacturer part number identifies a part at the manufacturer. Dealer numbers and your internal part number are additional details. Wherever possible, state the manufacturer number and mark other numbers as such.
Request prepared?
Then start right away.